Launched in 2015, this SAAS business has grown to $100,000 per month in recurring revenue. Since their start, they have seen an average of 69% year over year revenue growth. The 95% lifetime client retention rate illustrates the value of the service and should provide confidence in the ongoing revenue stream.
The service began as a patient follow-up to decrease rehospitalization. The seller soon realized the same technology could increase employee engagement and reduce turnover, resulting in both time and money savings. While the business currently targets a specific niche within the healthcare market, this model could apply to customer satisfaction and employee retention for most service-based industries. The company provides clients with real-time, actionable information; allowing them the opportunity to intervene given dissatisfied feedback.
Using this same technology, untapped industries with a high turnover rate, such as retail and foodservice, clearly offer enormous potential for growth. Increased marketing and a website update offer immediate opportunities to expand the customer base. Additionally, demand for this service steadily increases as companies continue shifting to a remote work environment with less in-person interaction.
As Covid took hold, this business seamlessly transitioned to a remote work environment that can be successfully operated worldwide. The current owner is committed to a smooth, fluid transaction.
This business is currently under offer and therefore no longer available. Join the waiting list to be notified if it becomes available again
Pat is a seasoned entrepreneur with a focus on e-commerce. In 2014 he struck a deal with Robert Herjavec on the Emmy Award winning show “Shark Tank”. Pat grew a single slipper kiosk business into a multi-million dollar e-commerce focused business. During that time Pat has done licensing deals with DreamWorks, NCAA, NFL and Disney. In 2015 he struck up a relationship with Mark the founder of Quiet Light and continued eventually leading him to becoming an advisor.
Get your free valuation & marketplace-readiness assessment. We’ll never push you to sell. And we’ll always be honest about whether or not selling is the right choice for you.